Configuring your email address with Mozilla Thunderbird

This article shows you how to set up the email address you've created at TransIP with the Thunderbird email client. 

Haven't created an email address yet? Get started right away with our Web Hosting and Email Only services. Read the article 'Creating a new email address' for more information.

Configure your email address in Thunderbird

Step 1

Open Thunderbird and click on 'Local Folders' in the menu on the left hand side.

Under 'Choose What to Set Up', click 'Email' to add a new email account in Thunderbird.

Step 2

Enter the name you want to send emails with, followed by your email address and the corresponding password. Press 'Continue'.

Step 3

Thunderbird will now try to automatically configure your email address. If your domain name uses your Web Hosting's DNS settings, Thunderbird will be able to retrieve the required information to complete the configuration of your email address.

If Thunderbird is unable to retrieve the required information to configure your email address for you, you will need to enter the correct settings yourself. Enter the information below for the incoming and outgoing email servers.

IMAP or POP3?

In our example we're using the IMAP protocol to set up the email account. This protocol is widely used as it leaves a copy of an email on the email server. This allows you to set up and use your email address in different email clients simultaneously.

The other option is the somewhat outdated POP3 protocol. When using POP3, email will be downloaded directly from the mail server, without leaving a copy. Although some email clients allow you to leave a copy on the mail server when using POP3, this protocol mostly forces you to use one email client.

Read the article 'The difference between IMAP and POP3' for more information.

If you still want to set up your email account using the POP3 protocol, use the POP3 settings supplied in the article 'The email settings at TransIP'.

Incoming server:

• Protocol: IMAP
• Hostname: imap.transip.email
• Port: 993
• Connection security: SSL/TLS
• Authentication method: Normal password
• Username: Your email address

Outgoing server:

• Protocol: SMTP
• Hostname: smtp.transip.email
• Port: 465
• Connection security: SSL/TLS
• Authentication method: Normal password
• Username: Your email address

The image below shows an example of the correct settings.

After entering the required email settings, press 'Done'. The configuration of your email address is now complete and your email address has been succesfully configured in Thunderbird.

This article explained how to configure your email address with the Thunderbird email client.

If you have any questions regarding this article, please contact our support team. You can reach them using the 'Contact us' button below or via the 'Contact' button inside your control panel.