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    Creating a new email address

    To create an email address at TransIP, you either need an Email Only package or a web hosting package. You can use these email addresses to send, receive and forward email. This article shows you how to create an email address in your control panel.

    If you've already created an email address, you can use this overview of tutorials to set up your email address in the email software of your choice. You can also use the TransIP webmail to directly view your email in your browser.


    Select the situation that applies to you below:

    I have an older package (before 18-11-2024)

    Step 1

    Visit your control panel and head to 'Domain' at the top of the page. Next, select your domain name on the left hand side (don't check the box). Next to 'Your email', click on the cog wheel, followed by 'Mail boxes'.

    click on Mail boxes



    Step 2

    Now click on 'Create email box'.

    click on create email box



    Step 3

    Enter the name of your email address and choose the size of your email box. Enter and confirm your password for the email address. Once you're all set, click 'Create email box'.

    set up your email address

    Your email address will now be created. After about a minute the email address will be visible and active in the 'Your mailboxes' page.

    your email address is active

    On this page you can click on any email address to change the size or it's password. To directly use your email address, you can log in via the TransIP webmail page. Use this overview of tutorials to configure your email address in the email software of your choice.

     
     

    I have a new package (from 18-11-2024 or later)

    General information about your package

    • The maximum amount of email boxes you can create can be found in your control panel (see step 2). You can found more information about increasing the limit in the article ‘Can I order additional e-mail addresses?’. 
       
    • Each email box has a storage capacity of 2 GB or 250 MB, depending on the type of package. You can order extra capacity if you need more. You can find the steps to do so in the article ‘I want to increase the size of my mailbox’. 
       
    • You can forward emails with an email box, email forward, or an email group. Het amount of email forwards and email groups you can create is separate from the amount of email boxes you can create. You can find more information about this in the article ‘Forward email addresses on your Web Hosting’.

     


    Create a new email address

     

    Step 1

    Visit the control panel and click 'Email Hosting' in the menu on the left. Next, select your domain name below 'Products'.



    Step 2

    Next to 'Email boxes', click the '+ Add mailbox' button.

     

    The amount of email boxes you can create is shown on the right below Email package quotas. If you have reached the limit, you can order an additional mailbox using the ‘+’ button.



    Step 3

    Enter the name of your email address, and enter a password. The last option allows you to forward the mailbox to another email address, which is of course optional. Once you're all set, click 'Save'.


    Your email address will now be created. Once created, it will be visible and active in the overview.  
     

    On this page you can click on any email address to change the size or it's password. To directly use your email address, you can log in via the TransIP webmail page. Use this overview of tutorials to configure your email address in the email software of your choice.

     

     
     

     



    In this article we explained how to create an email address when using a TransIP web hosting package.

    If you have any questions regarding this article, please contact our support team. You can reach them using the 'Contact us' button below or via the 'Contact' button inside your control panel.

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