With the help of Outlook, you can easily transfer emails, contacts, and calendar items from one email account to another. This is done by creating a backup within Outlook in the form of a so-called Personal Storage Table file (.pst file).
In this article, we explain how to create and restore a backup of your email using Outlook.
Don’t have an email address with TransIP yet, but would like to get one? Then read this article for more information and a guide on creating email addresses.
When you create a backup of your emails, the emails will not be removed from your account. You will only receive a copy of your emails.
Creating a Backup of Your Email
Step 1
Open Outlook and click on 'File' at the top. Then click the 'Open' tab, followed by 'Import/Export'.
Step 2
Select 'Export to a file' and click 'Next'.
Step 3
Select 'Outlook Data File (.pst)' and click 'Next'.
Step 4
Select the name of the email account you want to export. Note: you can only export one account at a time.
We recommend checking 'Include subfolders' to ensure all account data, including emails, calendar, and contacts, is exported. Then click 'Next'.
Step 5
Click 'Browse' to name the backup file and choose the folder where it will be saved. Under 'Options' you can specify how to handle duplicate items. Click 'Finish' when you're ready.
Optionally, create a password for the backup file. Click ‘Ok’ to save the backup.
Restoring a Backup of Your Email
Step 1
Open Outlook and click on 'File' at the top. Then click the 'Open' tab, followed by 'Import/Export'.
Step 2
Select 'Import from another program or file' and click 'Next'.
Step 3
Select 'Outlook Data File (.pst)' and click 'Next'.
Step 4
Click 'Browse' and locate the backup you created earlier. Under 'Options', you can specify how items should be imported.
When ready, click 'Next'.
Step 5
Select the folder where you want to import the items. We recommend checking 'Include subfolders'.
By clicking the 'Filter' button, you can choose to import only specific emails from the backup. When you're ready, click 'Finish'.
The backup will now be imported directly into the selected folder in Outlook. Once the progress window disappears, the import is complete.
If you only want to import a few email messages or other items, you can also open the Outlook Data File (.pst) on your computer. Locate the desired items and drag them directly to the appropriate folders in Outlook.
In this article, we explained how to create and restore a backup of your email using Outlook.
If you still have questions after reading this article, don’t hesitate to contact our support department. You can reach them using the 'Contact us' button at the bottom of this page.