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    SSH on webhosting packages

    SSH stands for Secure Shell, it is a network protocol that offers a (relatively) safe way to connect to a computer or server remotely. Connecting over SSH allows you do make changes to your webhosting package via the command line.

    Command line is an interface in an operating system or program, in which you give a command to an operating system or program by typing commands on specific lines. This allows you to (for instance) edit a (config) file on your webhosting package, or execute commands.

    In this article we will explain how to connect using SSH, and how to generate and add an SSH key to your webhosting package.


    Connect using SSH

    Look op your SSH details first in the control panel. To do so, log in to the control panel and click 'Shared Hosting' in the menu. Next, select your domain below 'Products'.

    Click 'Site' at the top, followed by 'SFTP/SSH'. The SFTP and SSH details are the same.

    To make connecting easy, you can use the connection strings for Windows (PuTTY) or Mac/Linux in the overview. The string contains your SFTP/SSH Username and Host.

    Look for your SSH details in the control panel

     

    SSH in Windows

    We recommend PuTTY for windows users. You can download PuTTY here. When you open PuTTY, you will be greeted by the following window:

    This is the screen which is shown once you open PuTTY

    Fill in the following fields:

    • Host Name: Enter your 'Windows (PuTTY) connection string' here, which can be found in your control panel.
    • Port: The port is 22.
    • Saved Sessions: Enter a name for your webhosting package.
    • Save: Click 'Save' to save your settings. This means you can hereafter always select the name of your webhosting package and connect to it by selecting 'Load' > 'Open'.
    • Open: This starts the SSH connection to your webhosting package.

    After a connection is made, you are first asked to log in. Your password will remain hidden as you type it (but it will work). This means you will have enter your SFTP/SSH password eventhough you can not see it on screen, and press 'enter'.


    SSH in MacOS / Linux

    MacOS and Linux already have an SSH client build into the respective OS. You can use SSH by making use of the terminal. You can find the terminal in 'finder' > 'applications' > 'utilities' (support tools), or at the bottom in your Dock. You can connect to your webhosting package by using the following command:

    ssh <username>@<host>

    Replace the example above with the 'Mac / Linux connection command' in your control panel.


    Generating and adding an SSH Key

    Je hebt met het webhostingpakket de optie om een beveiligde verbinding op te zetten met een SSH-key. Deze bestaat uit een public en een private key. De private key bewaar je op je eigen computer en is dus geheim. De public key voeg je toe aan je webhostingpakket en verifieert wat er in de private key staat en maakt zo een beveiligde verbinding.

    You can generate an SSH key by using the steps from this Knowledge Base article: 'How do I generate and use SSH keys?'. The steps for a webhosting package are almost identical. Just make sure you do not save the public key (key type ED25519 of RSA) locally during step 3, but copy it and paste it in your control panel.

    Once you have made a private and public key, you can add the public key to your webhosting package by clicking '+ Add key' in the SSH/SFTP overview. Paste the public key in the empty field and click 'Add'.

    add the public key in the empty field


    SSH commands

    Some commands you may find useful on our web hosting packages can be found below:
     
    Navigation
     

    ls: This shows the contents of the current directory. This way you can easily navigate to the right folder.

    ls

    cd: Open a directory. For example, entering cd www opens the www folder. With cd .. you go back one folder.

    cd www
    cd ..
    cat: Open a file without modifying it. For example, with cat error.log you can read your error log when you are in the /logs/ folder.
    cat error.log
    vi: Open a file to modify it. For example, vi .htaccess allows you to modify the .htaccess file. Use i and Esc to switch between Insert and Command mode.
    You can edit the file in Insert mode, and use commands in Command mode. In command mode, use :wq to save or :q! to exit without saving.
    vi .htaccess 
     
    WordPress commands
     
    wp core version: Check which WordPress version is installed. This command must of course be executed in the directory where WordPress is installed. By default, this is the www folder.
    cd www
    wp core update: This will update WordPress to the newest version.
    wp core update 
    wp core update --version=6.2 --force: Update to a specific WordPress version. Replace 6.2 with the preferred version.
    wp core update --version=6.2 --force 
    wp plugin list: Open a list of current plugins. Replace plugin with theme to do the same for themes.
    wp plugin list
    wp theme list 
    wp plugin update --all: Update all your plugins. Replace plugin with theme to do the same for themes.
    wp plugin update --all
    wp theme update --all  
    wp plugin update <name of plugin>: Update a specific plugin. Replace plugin with theme to do the same for themes.
    twentytwentytwo
    wp plugin deactivate/activate: Deactivate or activate plugins with this. Specify whether you want to activate/deactivate all or a specific plugin by adding --all or the name of the plugin after the command. The same goes for themes.
    wp plugin deactivate akismet
    wp plugin activate akismet
    wp theme deactivate twentysixteen
    wp theme activate twentytwentytwo

    wp plugin delete/install: Delete or install plugins with this. Specify which plugin you want to delete or install by adding the name of the plugin after the command. The same goes for themes.

    wp plugin install wordfence
    wp plugin delete
    wp theme install 

    In this article we explained how to connect to your webhosting package using SSH.
     
    Should you have any questions left regarding this article, do not hesitate to contact our support department. You can reach them via the ‘Contact us’ button at the bottom of this page.

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